So the unspectacular conclusion to the drama is, after a phone call a day from Eurobreakdown and its insurers, checking details and scenarios, I got an offer of £200, as an apology and compensation. Off guard and apathetic I accepted it. Game over.
However the big thing that came out of this was the power social media gives to the individual. I truly believe this is Facebook and Twitter working at their best, spreading the word, telling the truth and getting a reaction. My website had its best day ever, more hits than when I release a new book.
Facebook reach was 8000 and shares were 40, I don’t understand Twitter but it was retweeted too.
On a more personal note I was once again honoured to be part of this community, so many people offered to lend me a bike so I could still go to Bulgaria for the HU meeting this weekend. That was really touching.
Anyway I’ll try the trip again soon, only this time in a more familiar manner, I’ll take the faithful KLR, more time and no breakdown service. Because as I knew already and was reminded as this episode unfurled, help from genuine people can be found everywhere, and faceless-internet based-call centre-managed-registered abroad, companies are not worth bothering with, and social media will bring about their demise.